First Aid: Some Principles and Actions for Resolving Team Conflicts

Resolving emotional issues with individual team members and within the team as a whole is the most sustainable way to effect positive change. Based on 20+ years of experience in communications coaching, I present some general principles and concrete actions steps to help you level up team communication with your own teams and your customers’. Participants learn principles and hands-on action steps to improve team communication and, in consequence, productivity. We’ll talk though at least one of the participants’ issues during the workshops and take steps to resolve it.

• 2024-03-13 online with tekom Netherlands
• 2024-02-22 online with COM&TEC
• 2023-09-01 on-site in Copenhagen at NORDIC TechKomm 2023

To prepare, consider reading this article.